Frequently Asked Questions
Everything you need to know about wholesale ordering, shipping, MOQ, pricing, and more. Can't find your answer? Chat with our AI assistant.
Ordering
What is the Minimum Order Quantity (MOQ)?
Our MOQ varies by product category. For T-shirts and Polos, the MOQ is typically 50 pieces per style/color. For Jeans and Jackets, it starts from 30 pieces. For mixed orders across categories, we require a minimum of 100 total pieces. Contact us via Telegram for specific product MOQs.
How do I place a wholesale order?
You can browse our full catalog on this website and add items to your inquiry list. Once ready, submit the inquiry — our team will confirm stock availability, pricing, and delivery timeline via Telegram or phone within 24 hours. You can also visit our showroom at Yuzana Plaza, 3rd Floor, Yangon.
Can I mix sizes and colors in one order?
Yes! Most of our styles are available in multiple sizes (S to 3XL) and colors. You can mix sizes within the same style. We typically require a minimum of 5 pieces per size per color for custom assortments.
Do you accept custom orders or branding?
We primarily stock ready-made wholesale apparel. For large orders (1000+ pieces), we can discuss custom labeling or branding options. Please reach out via our Telegram bot for a custom quote.
Pricing & Payment
Do you show wholesale prices on the website?
For competitive reasons, wholesale prices are shared directly with verified retailers. Browse our catalog, submit an inquiry, and our team will provide a detailed price list based on your order quantity. Volume discounts are available for larger orders.
What payment methods do you accept?
We accept Cash on Delivery (within Yangon), Bank Transfer (KBZ, CB, AYA), KBZPay, WavePay, and cash payments at our showroom. For first-time orders, we may require a 50% advance payment.
Are there volume discounts?
Yes! We offer tiered pricing based on order volume. Orders of 200+ pieces receive a standard discount, 500+ pieces get enhanced pricing, and 1000+ pieces qualify for our best wholesale rates. Contact us for a custom quote.
Shipping & Delivery
Do you ship across Myanmar?
Yes, we ship nationwide across Myanmar. For Yangon deliveries, orders are typically delivered within 1-2 business days. For other cities like Mandalay, Naypyidaw, Monywa, and Taunggyi, delivery takes 3-5 business days via trusted logistics partners.
How much does shipping cost?
Shipping costs depend on order weight and destination. Orders within Yangon above 100 pieces enjoy free delivery. For upcountry shipping, rates are calculated based on weight. We partner with reliable logistics companies to ensure safe delivery.
Can I pick up my order in person?
Absolutely! You can visit our showroom at Yuzana Plaza, 3rd Floor, Yangon to browse, order, and pick up on the same day (subject to stock availability). Many of our retail partners prefer this option.
Returns & Quality
What is your return policy?
We accept returns for defective or damaged items within 7 days of delivery. Please inspect your order upon receipt. For quality issues (stitching defects, print errors), we offer replacements or credit towards your next order. Normal wear and tear or size exchanges are not eligible for returns.
How do you ensure product quality?
Every batch of products goes through our quality inspection before reaching our warehouse. We check fabric quality, stitching, print durability, and sizing accuracy. We've been in business for over 10 years, and our reputation is built on consistent quality.
Business & Partnership
Do I need a business license to buy wholesale?
No formal business license is required. However, our wholesale pricing and MOQs are designed for retailers and resellers. If you're buying for personal use in smaller quantities, our prices may differ. We welcome all types of retail businesses — from market stalls to boutique shops.
Can I become a regular wholesale partner?
Yes! We have a growing network of 500+ retail partners across Myanmar. Regular partners enjoy priority stock access, better pricing tiers, seasonal previews, and dedicated support. Place your first order to get started.
Where is your showroom located?
Our flagship showroom is at Yuzana Plaza, 3rd Floor, Yangon. We're open 7 days a week from 9:00 AM to 6:00 PM. Our staff can assist you in Burmese, English, and Chinese.
Still have questions?
Our AI-powered Telegram concierge is available 24/7 in both English and Myanmar. Get instant answers about stock, pricing, and delivery.